I highly recommend Jennifer, Gordon and their team!!! They went above and beyond what I expected and continued the customer service even after the lift was removed!
July 20, 2019
Extremely good service from the moment I called until the lift was installed. Everyone was knowledgeable and prompt. Melissa was incredibly knowledgeable and understanding of all my concerns, she went above and beyond to get the best product for the best price. Thank you!
The best company I have ever worked with...did everything I needed. Product vertical lift is awesome Christina and all the men who put it in worked tirelessly to make sure it was right. They were so professional from the lady answering the phone to everyone I dealt with each time I called. I love this company
Excellent, responsive service, and the quality of their products are well worth the price! The stair lifts they installed in my home make it possible for me to stay home instead of having to be admitted to a skilled nursing facility due to mobility issues.
only has it a short time but very pleased with everything about the chair lift. Installer was very good at his job and did an excellent job in showing us everything about the product. Office staff was very helpful.
Having purchasing mobility products at other places, I want to say dealing with 101 mobility was a really great experience. Melissa really went to bat for me and got me a price that was quoted last year even though there had been a price increase. Thanks to all the staff and to Chris the installer who did a great job. To anyone needing a mobility product I highly recommend checking out 101 mobility. I know you will find friendly people who will help you all they can. James Smith
101 Mobility with it's friendly, knowledgeable, staff put my mind at ease right away that it was all, in the words of two early morning radio personalities in Los Angeles years ago, EGBOK. That's Everything's Gonna Be OK. They had EGBOK contests, t-shirts, coffee mugs, you name it.
Anyway, it always made me feel better just knowing that EGBOK. That coffee mug was lost in the move from L.A. to Arkansas, but everyone at 101 renewed that feeling and for that I am ever so grateful.
The installation went smoothly, the price fit my budget, and I'm not afraid or having to struggle up and down the stairs now.
I love this lift.
The 101 Mobility Discussion of the options, Planning and Execution were all very good. The Chair Lift we selected was installed very professionally. It has functioned as promised and worked very well. It was worked both for my 92 year old mom and my wife who just had a knee replacement. After a bit more than a month, I am still very pleased with the quality of the equipment and its function.
If I had do start over and do the whole process again, i would again choose 101 Mobility and work with them.
[FIRST NAME REMOVED] C
Little Rock, AR
I cannot say enough about how much I love this chair. I chose the Bruno Elite chair with short rail, large seat and large foot rest.
Customer service at 101 Mobility is superb, friendly, professional and completely involved. Either they really CARE or they demonstrate a fantastic training in acting that way. LOL Honestly, I think they DO care.
The young man sent to do the precise measurements and again to install the chair, was very friendly, knew his business and was anxious to help with a wonderful demonstration of the chair explaining it well.
I know there are cheaper products. I did a lot of research before choosing 101 Mobility and the Bruno chair. In this case, you get what you pay for. I am so happy with the chair and decision I made. Wonderful people and a fantastic chair.
Extremely fast order and install time. Placed order on Wednesday and unit was installed by mid afternoon on Friday. Installation was done in an efficient and professional manner. Office personnel I dealt with were very helpful. There was absolutely no high pressure sales tactics used. I'm 100% satisfied with the stair lift, price and all the personnel who I dealt with.
I am very pleased with the stair lift. We have had some minor problems and adjustments that have been made. 101 Mobility has been by to make the adjustments before I could call them. 101 Mobility wants their customers to be happy with their products and their service is the best. Thanks 101 mobility and Phillip.
[FIRST NAME REMOVED] and Susan [LAST NAME REMOVED]
the stair chair is great-I would recommend it to any one that cannot climb stairs very good.I have not had any problems with it. It runs very good. the quality and the company are very good. the people have a show room where you can see and try the lift out before you decide what you want. the company people are not pushy salesman.
On the day of the installation the crew that came were courteous and extremely professional. They answered all our questions and provided detail instruction and demonstration on how to use the lift. In addition, after installation they cleaned up their work space and the installation area. Removal of the lift was even easier. In / out and complete clean up and you would never the chair had ever been there in the first place. The Apartment Management was extremely pleased with the care they took in maintaining the integrity of the apartment.
The installation of the chair lift and grab rails could not have gone any better. Gordon and James were efficient and thorough in their work. At the same time, they also were willing to answer all our questions. Because of their work, my parents are now able to go up and down the stairs. My family and I are 150% satisfied with the products and service we received from 101Mobility. Thank you Gordon, and Jennifer.
Just purchased a stair lift from 101 Mobility. I had lots of questions before committing, and they answered every single one, providing thorough explanations. Everyone I had the pleasure to meet on the staff was fantastic, and the installation itself was painless. This is really superior customer service.