I highly recommend Jennifer, Gordon and their team!!! They went above and beyond what I expected and continued the customer service even after the lift was removed!
January 17, 2018
I cannot say enough about how much I love this chair. I chose the Bruno Elite chair with short rail, large seat and large foot rest.
Customer service at 101 Mobility is superb, friendly, professional and completely involved. Either they really CARE or they demonstrate a fantastic training in acting that way. LOL Honestly, I think they DO care.
The young man sent to do the precise measurements and again to install the chair, was very friendly, knew his business and was anxious to help with a wonderful demonstration of the chair explaining it well.
I know there are cheaper products. I did a lot of research before choosing 101 Mobility and the Bruno chair. In this case, you get what you pay for. I am so happy with the chair and decision I made. Wonderful people and a fantastic chair.
Extremely fast order and install time. Placed order on Wednesday and unit was installed by mid afternoon on Friday. Installation was done in an efficient and professional manner. Office personnel I dealt with were very helpful. There was absolutely no high pressure sales tactics used. I'm 100% satisfied with the stair lift, price and all the personnel who I dealt with.
I am very pleased with the stair lift. We have had some minor problems and adjustments that have been made. 101 Mobility has been by to make the adjustments before I could call them. 101 Mobility wants their customers to be happy with their products and their service is the best. Thanks 101 mobility and Phillip.
[FIRST NAME REMOVED] and Susan [LAST NAME REMOVED]
the stair chair is great-I would recommend it to any one that cannot climb stairs very good.I have not had any problems with it. It runs very good. the quality and the company are very good. the people have a show room where you can see and try the lift out before you decide what you want. the company people are not pushy salesman.
On the day of the installation the crew that came were courteous and extremely professional. They answered all our questions and provided detail instruction and demonstration on how to use the lift. In addition, after installation they cleaned up their work space and the installation area. Removal of the lift was even easier. In / out and complete clean up and you would never the chair had ever been there in the first place. The Apartment Management was extremely pleased with the care they took in maintaining the integrity of the apartment.
The installation of the chair lift and grab rails could not have gone any better. Gordon and James were efficient and thorough in their work. At the same time, they also were willing to answer all our questions. Because of their work, my parents are now able to go up and down the stairs. My family and I are 150% satisfied with the products and service we received from 101Mobility. Thank you Gordon, and Jennifer.
Just purchased a stair lift from 101 Mobility. I had lots of questions before committing, and they answered every single one, providing thorough explanations. Everyone I had the pleasure to meet on the staff was fantastic, and the installation itself was painless. This is really superior customer service.